Specific Responsibilities of the Position:
Administration - Compile and maintain all records of business transactions and office activities related to the daily operation of alcohol and drug-related programs and services provided by Safety Center. Identify client needs, enroll them in the appropriate program and process payments per company procedures. Set up clients’ programs and payment schedules and prepare DL107 and proof of enrollment certificates. Track client attendance and process completion certificates, or provide appropriate notification to the courts as required for non-compliance.
Customer Service – Provide timely information in response to phone and mail inquiries about DUI programs to ensure positive customer experiences. Display courtesy and empathy in difficult and emotional customer situations.
Development –Build on strengths by acquiring skills and knowledge to fulfill the roles and responsibilities required of the job position. Provide constructive ongoing feedback to help enhance the overall performance of the ADP department and to help maintain high standards in ADP program delivery.
Safety Center is a 501(c)(3) organization founded in 1934 whose mission is to reduce injuries and save lives by empowering our community to make positive life changing decisions. We accomplish this mission by promoting lifelong safety and health through a variety of community and professional progra...