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Case Management

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Case Management in *Other

  • WISEPlace
  • Full time
  • Email


Case Manager Job Description


Classification:             Non-Exempt


Accountability:            Work as a team with the Program/Case Manager and Financial Empowerment Manager.


Description:                 To support and promote the mission, philosophy, values and goals of the WISEPlace “Steps to Independence” program by working directly with homeless women to facilitate their transition to permanent self-sufficiency.




                                    Attend scheduled staff meetings

                                    Maintain chart notes using standardized charting forms

                                    Maintain consistent communication with staff through email

                                    Follow policies and procedures

                                    Work in collaboration with program staff

                                Accept other related responsibilities as assigned by the Executive Director



                                    Meet with residents for weekly case management sessions

                                    Establish written individual goals with program participants

                                    Review weekly goals during case management sessions

                                    Monitor progress of program participants and make appropriate referrals

                                    Settle disputes arising between/among program participants


Hours of work:            40 hours per week; variable work schedule including evening hours. Must be available for on-call duty during off-hours and weekends on a rotating basis with Program Manager and the Financial Empowerment Manager. Willing to work Wednesday evenings and rotating Saturdays.



     Education:            College degree in Social Science preferred, or a related field experience. Must have minimum of three years work experience in a related position.


     Personal:              Ability to work respectfully and effectively with the public, program participants and staff. Good oral and written communications skills, and proficiency with standard business computer software packages. Must be dependable, organized, compassionate, flexible and professional with an ability to maintain boundaries and ethics.


Please fax your resume to 714.542.3653 or email to [email protected].                   



WISEPlace transforms lives! We inspire, support and empower women to become positive contributors to the community.

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